Open 16 March - 8 June
Monday to Saturday (closed Sundays)
10.30 am - 4.30 pm
(last admission 4.00pm)
Admission £4.50 adults,
under 18s FREE
ADMISSION FREE ON SATURDAYS
From Easter Saturday
to 30 September:
10.00am - 5.00pm
(last admission 4.30pm)
WINNER Cornwall Tourism Awards GOLD
South West Tourism Excellence Awards GOLD
This guide has been produced by Safety UK, appointed Health & Safety advisors to Penzance Town Council and Penlee House. The purpose of this handbook is to provide practical information that might be helpful to group leaders and others whilst taking part in an educational visit to Penlee House Gallery and Museum.
The guide does not seek to replace local or other professional guidance or regulations. Community and voluntary controlled schools should follow LEA guidance as a first recourse. Each educational establishment visiting Penlee House are responsible for undertaking their own risk assessment in accordance with the Management of Health and Safety at Work Regulations 1999.
This guide includes advice on supervision, ongoing risk assessment, emergency procedures, and some specifics relating to the visit.
Penlee House is located in Penlee Park, which can be accessed on foot from Morrab Road, Alverton Street and Alexandra Road.
Details concerning parking arrangements are contained later in this guide.
The Group leader is responsible overall for the group at all times. In delegating supervisory roles to other adults in the group, it is good practice for the group leader to:
It is good practice for each supervisor to:
Each pupil should:
It is recommended that each child is paired with a buddy. Each regularly checks that the other is present and is OK. A variant of this is the ‘circle buddy’ system – the pupils form a circle at the start of the visit so that each pupil has a left side buddy and a right side buddy. He or she will check on these when asked. Thus two pupils cannot vanish together and not be missed (as might happen with paired buddies).
A driver cannot safely drive and supervise children at the same time. Group leaders should ensure that:
If travelling by car the Penlee House Pay and Display Car Park is accessed from Alverton Street. The short walk from the bottom of the car park to Penlee House is sign-posted and follows a path through the park.
There is limited parking for disabled badge holders and for minibuses immediately outside Penlee House Gallery and Museum which is accessible from the Morrab Road entrance to Penlee Park. (Please request the use of this facility at the time of booking) Coaches can also use this entrance as a drop-off point; coach parking is available at Wherrytown along Promenade Road.
The group leader (and other adults with responsibility) prepares ongoing risk assessments while the visit is taking place. These normally consist of judgements and decisions made as the need arises. They are not usually recorded until after the visit. They should be informed by the generic and visit or site specific risk assessments.
Please note that Penlee House is an extremely popular and often very busy museum and gallery. Unless previously arranged your party will be sharing Penlee House with other visitors and, as a result, good behaviour would be appreciated at all times.
By their nature, emergencies are usually unexpected, but careful emergency planning can mitigate the trauma of being caught up in an emergency. It is good practice for the group leader to:
ensure that drivers take adequate rest breaks on long journeys;
The following information relates specifically to Penlee House’s arrangements for the provision of health and safety to its employees and members of the public visiting the museum and gallery, they may be used as part of the trip organiser’s risk assessment.
Safety UK are the appointed Health and Safety Advisors to Penzance Town Council and Penlee House, they act as “competent person” in accordance with the Health and Safety at Work etc Act 1974. Safety UK are a highly reputable and professional firm of Health and Safety Practitioners and have considerable experience in the education sector; their clients include OfSTED, the Commission for Social Care Inspection (CSCI) and numerous public and private schools in addition to clients in all business sectors.
Safety UK have established the following documentation for Penlee House, all of which is regularly reviewed:
All employees have received Induction training, training specific to their post and a Health and Safety Handbook, in addition they are made fully aware of the contents of all assessments that affect their particular work.
Safety UK undertake regular inspections and audits of the premises and liaise with management on staff on a regular basis. In addition they investigate all accidents.
In summary it is considered that an effective health and safety management system, which has the commitment of management and staff alike, is operating within Penlee House.
It is considered that there are no significant health and safety issues that will affect organised school trips visiting Penlee House, other than the issues contained in this document. This does not, however, negate the responsibility of the organisers of school trips from undertaking their own risk assessments.
In the event that any member of the party has an accident whilst visiting Penlee House the following action should be taken:
Seek first aid treatment from the group leader in the first instance. Penlee House has staff qualified in first aid and are able to assist where required, in addition fully stocked first aid kits are available. Treatment can be provided in a quiet location if required.
The accident must be reported to Penlee House management who will contact Safety UK where necessary. Please note this does not preclude reporting the accident through school channels.
In the event of a serious injury occurring Penlee House staff will contact the emergency services and/or can arrange transport to the local hospital which is located less than a mile from the museum.
If a child becomes faint or ill please advise museum staff who can arrange for a quiet room to be made available.
Food and drink may not be consumed when visiting the museum and gallery. In cases where a child may need to eat or drink regularly because of a medical condition such as diabetes, please inform the education staff who will indicate areas of the building where food or drink can be consumed.
The Orangery Café is located in the foyer/reception of the museum serving morning coffee, afternoon teas and lunches. The Café is extremely popular so we regret that it is not possible for packed lunches to be consumed in this area. In good weather Penlee Park is the ideal location for a picnic and it may be possible to arrange for an indoor area to be made available: please enquire when you book your visit.